Tuesday, November 12, 2019

#theVIPexperience Post #76: Michael Nichols

In one word, Crossroads is family. From my first shift over the summer to now my second rotation, I have been overwhelmed by the sense of community at Crossroads Health Center. At the start of every shift, I am welcomed with a smile as I enter the building. People are excited to see me and I am excited to see them. It is the little things like this that really make Crossroads feel like home. Having shifts at the same time each week, you work alongside a lot of the same physicians and care teams. Due to this, you really form relationships with the Crossroads staff. Physicians know your name and you are truly a part of the team. Physicians rely on VIPs to make sure that their patients are seen by the specialists. Without VIPs, the community would not function successfully. VIPs are needed. It is an amazing feeling to be relied on by professionals. The work VIPs do matters. The calls that VIPs make change the lives of the patients at Crossroad Health center. You can hear it in their voices. By volunteering your time to help patients, you are greatly influencing the lives of patients in a positive manner. The VIP program has taught me systems like Athena Health that are used in the medical world and this familiarity will be useful in my pursuit of my medical professional goals. Shadowing physicians has given me valuable clinical experience. The community of Crossroads Health Center has given me so much that it is ironic that I am the one volunteering. I encourage everyone who is considering this program to do it. The experience, the people, and the family will change your live forever.

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