Monday, June 22, 2020

#theVIPexperience Post #96: Jamaluddin Pracha

Mother Teresa, a champion of service, once said, “Be faithful in small things
because it is in them that your strength lies.”

It’s simple: don’t overlook the power of small actions. Often, it is the smallest acts
of service that are overlooked. Everyone’s searching for some intense way to change
the world. When it comes to service, I don’t focus on the large feats, but the small and
subtle things that I can do to help others. Just like putting a dollar in the piggy bank
every night before bed, eventually, it begins to add up. I realize that I may not be able to
help everyone who needs it, but the least I can do is start from somewhere. I believe in
doing whatever I can, no matter how big or small it may seem.

My time at Crossroads Health Center exhibits this belief. On the first day of my
shift, I stepped into the clinic with an attitude of passion and excitement. I was eager to
make huge impacts on the lives of patients. Instead, my first day was pretty
underwhelming. I sat in a chair and completed a long training process. I was slightly
dismayed that my job was to only help patients schedule their appointments. At the
time, I did not realize how important this job was. It was only after the start of the
COVID-19 pandemic, when the clinic moved to remote services, that I was able to see
how my time connected to the bigger picture. During my online shift, I began to call
patients about their referrals. With every patient I called, I received waves of gratitude
for simply giving them a call. People were desperate to schedule their appointments and
I was there to clear their anxiety. My perspective changed. I was able to see how my
tasks, although small, could still impact people’s lives on such a large scale.

In such a time of crisis and confusion, my role as a volunteer has taught me how
to be an effective leader. Leadership is about responsibility, no matter how small it may
be. I could have easily blown off my volunteer shifts, but instead, I decided to step up
and be accountable for my responsibility. As I continue to volunteer my time for other
people, I will refrain from belittling my work and focus on doing what I can, whether it be
by donating a million dollars or simply making a phone call.

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