When I first began the VIP program, I felt both overwhelmed and happy. Due to the pandemic,
my clinical experiences and exposure to healthcare had been far less than what I desired. Sure, I
need numerous clinical/volunteer hours for medical school, but personally, helping others in a
clinical setting is my calling. Whether I am in the ER of Norton Brownsboro or aiding patients
in the endoscopy unit of Good Samaritan, I love being a part of a healthcare team and touching
the lives of everyone I meet. In the fall of 2020, Crossroads had finally given me that
opportunity, despite the ongoing pandemic. I felt ready for the challenges ahead and was
determined to be the very best VIP I could. What I couldn’t prepare myself for was how ignorant
I was to what goes on “behind-the-scenes” in a healthcare setting. The sheer number of referrals,
patient/office calls, and documentation that is required made me nervous and uncomfortable. I
felt as if it would be impossible to learn how to do everything. However, life is about feeling
uncomfortable. We don’t truly grow and learn unless we are constantly forcing ourselves outside
of our comfort box. It was from this point on that I knew Crossroad’s VIP program was
going to be perfect for me. Every Tuesday afternoon, I am beyond excited to complete my
volunteer shift. This semester my role has been a bit different, as I am now a shift lead! New
responsibilities of mine include tracking attendance, running weekly shift meetings, and helping
out other VIPs on their journey to mastering the VIP role! My VIP experience is one that I am
deeply thankful for, and I hope it can continue!
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