Tuesday, February 27, 2018

#theVIPExperience Post #50: Mykia Lee

        Growing up I had many friends who never missed school to attend doctor’s appointments. As I grew older, I realized that this was because many of their parents could not afford for them to see a doctor, or they didn’t have have any medical insurance at all. Being from this type of environment has more than inspired me to want to help those in underserved communities who experience the same issues with healthcare. This is why I wanted to join the Crossroad family as a VIP.
            When I first began at Crossroad and found out that I would be scheduling patients for their appointments, I did not understand how I would be helping them. Essentially, I just knew that I was going to be the middle woman between the patient and the doctor’s office. However, now that I am in my second rotation here, I know that my responsibility as a VIP carries so much more weight than I originally thought.
            Without the work that I do as a VIP, many of the patients who have received referrals from the Crossroad physicians, would not see the necessary specialists trained to improve their health.  Calling these patients and ensuring them that I will do everything in my power to make sure that they are scheduled for their appointment, goes a long way. Some of the patients are too busy, stressed or lack the financial ability to see specialists, but I am able to help with all of those things. This is very rewarding to me because I know that by my actions as a VIP, I may be saving a patient life in the long term.
            Being a VIP is a long commitment but the experience is definitely worth it! It reminds me every day to be humble and appreciative of my health as well as the privilege that I have to be able to serve Crossroad’s patients.

                                                                                                             -- Mykia Lee

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